Terms of service

下面是一版适合 Cozy Paw Wear 网站使用的英文 Terms of Service，可直接放到 Shopify 的服务条款页面。

Terms of Service

Welcome to Cozy Paw Wear. By accessing our website and purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website.

1. Overview

This website is operated by Cozy Paw Wear. Throughout the site, the terms “we,” “us,” and “our” refer to Cozy Paw Wear.

By visiting our website or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website, such as our Shipping Policy, Return & Refund Policy, and Privacy Policy.

If you do not agree to these terms, please do not use our website or services.

2. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or region of residence, or that you have given us consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not violate any applicable laws while using our website or services.

3. Product Information

We make every effort to display our products, colors, descriptions, and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately show the actual product colors.

Product availability, prices, descriptions, and promotions may change at any time without notice.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis.

4. Orders and Payments

When you place an order on our website, you agree to provide accurate, complete, and current information, including your name, shipping address, email address, and payment details.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Product availability;

  • Incorrect pricing or product information;

  • Suspected fraud or unauthorized payment;

  • Incorrect or incomplete shipping information;

  • Violation of our policies.

If your order is canceled, we will notify you by email and issue a refund when applicable.

5. Shipping and Delivery

After your order is placed, we will process and ship it according to our Shipping Policy.

Estimated delivery times are provided for reference only and may vary depending on destination, carrier processing, customs clearance, weather, holidays, or other factors beyond our control.

Once an order has been shipped from our warehouse, it generally cannot be canceled or refunded while in transit unless there is a special circumstance.

Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers may request a return within 15 days after receiving the order, provided the item is unused, unwashed, undamaged, and in its original condition.

For non-quality-related returns, the buyer is responsible for return shipping costs.

7. Product Use

Our products are intended for pet apparel and lifestyle use only. Please choose the correct size and style for your pet before placing an order.

Customers are responsible for supervising their pets while using or wearing any product purchased from our store.

We are not responsible for damage, discomfort, misuse, or safety issues caused by improper sizing, incorrect use, lack of supervision, or use inconsistent with the product’s intended purpose.

8. Pricing and Changes

All prices are listed in the currency displayed on our website unless otherwise stated.

We reserve the right to change product prices, shipping fees, discounts, promotions, or website content at any time without prior notice.

We are not liable for any pricing errors, typographical errors, or display issues. If an error occurs, we reserve the right to correct it and cancel any affected order if necessary.

9. Accuracy of Information

We do our best to keep the information on our website accurate and up to date. However, there may occasionally be errors, omissions, or outdated information related to product descriptions, pricing, availability, shipping estimates, or promotions.

We reserve the right to correct any errors and update information at any time without prior notice.

10. Third-Party Services

Our website may use third-party services, such as payment processors, shipping providers, analytics tools, or apps. These third-party services may have their own terms and privacy policies.

We are not responsible for the content, policies, or practices of third-party websites or services.

11. Intellectual Property

All content on this website, including logos, images, product photos, graphics, text, designs, and website layout, is the property of Cozy Paw Wear or used with permission.

You may not copy, reproduce, distribute, modify, or use any content from our website without our written permission.

12. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful purpose;

  • Violating any applicable laws or regulations;

  • Submitting false or misleading information;

  • Uploading harmful code, viruses, or malware;

  • Attempting to interfere with the website’s security or functionality;

  • Copying or stealing website content;

  • Engaging in fraudulent transactions or chargeback abuse;

  • Harassing, abusing, or harming others.

We reserve the right to terminate or restrict your access to our website if you violate these terms.

13. Limitation of Liability

To the fullest extent permitted by law, Cozy Paw Wear shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.

This includes, but is not limited to, delays, delivery issues, product misuse, data loss, payment issues, or website interruptions.

14. Indemnification

You agree to indemnify and hold harmless Cozy Paw Wear, its owners, employees, partners, and service providers from any claims, damages, liabilities, or expenses arising from your violation of these Terms of Service or misuse of our website or products.

15. Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Any changes will be posted on this page. Your continued use of our website after changes are posted means you accept the updated terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@cozypawwear.com
Brand: Cozy Paw Wear